Lewicki, Saunders, Barry, and Minton's Negotiation is the standard text for the negotiation/labor relations course Essentials of Negotiations, 3 edition distills this classic down to a brief nine chapters, exатфряploring the major theories of the psychology of bargaining and negotiation, as well as the dynamics of interpersonal and intergroup conflict resolution Essentials of Negotiation is the only text of its kind to include supplements Both students and instructors will bбгсляenefit from a content-rich Website, while instructors can look to the Instructor's CD-ROM for an Instructor's Manual, Test Bank, and PowerPoint® presentations Essentials of Negotiation is brief and inexpensive enough to fit nearly any learning environment, from full courses to short seminars and training sessions Essentials of Negotiation makes for a great package when combined with the authors' Negotiation: Readings, Exercises, and Cases This complementary text provides a great бомчьway to introduce experiential cases and exercises that mirror the topics and organization presented in the Essentials of Negotiation text Third edition Авторы Рой Дж Левицки Roy J Lewicki Рой Дж Левицки - почетный профессор и профессор менеджмента и управления персоналом в Max M Fisher College of Business, The Ohio State University Профессор Левицки получил степень бакалавра психологии в Dartmouth College и степень доктора социальной Bruce Barry John W Minton.

How has Japan become a major economic power, a world leader in the automotive and electronics industries? What is the secret of their success? The consensus has been that, though the Japanese are not particulaатчэпrly innovative, they are exceptionally skilful at imitation, at improving products that already exist But now two leading Japanese business experts, Ikujiro Nonaka and Hiro Takeuchi, turn this conventional wisdom on its head: Japanese firms are successful, they contenбгфгфd, precisely because they are innovative, because they create new knowledge and use it to produce successful products and technologies Examining case studies drawn from such firms as Honda, Canon, Matsushita, NEC, 3M, GE, and the US Marines, this book reveals how Japanese companies translate tacit to explicit knowledge and use it to produce new processes, products, and services Авторы Ikujiro Nonaka Икуджиро Нонака Хиротака Такеучи Hirotaka Takeuchi.

Behavioral Theory of the Firm has become a classic work in organizational theory, and is one of the most significant contributions to improving the theory of the firm This second edition includes new materialатфсб which puts the original text in a contemporary contextThe authors:* Use experiments and empirical observations to build a model of decision making which can be compared with reality* Reject the structure of the firm as represented by classical economic theory, insteбгсмгad focus on the discretion of management* Offer a new way of viewing the effects of the organization, communications and individuals on the firm's activityFor students and specialists the second edition of this pathbreaking book offers the original theory, a new summary of the most important work that has taken place since the book was originally published, and an approach which not only advances the theory of the firm but provides a rigorous model for all research in the social serбомшбvicesIt is the most important and provocative view yet advanced for seeing inside the firm to understand it as an organization and an economic entity 2 edition Авторы Ричард М Кйерт Richard M Cyert Джеймс Г Март James G March Р Сайерт Richard Michael Cyert.

The book that shows how to get the job done and deliver results… whether you're running an entire company or in your first management job Larry Bossidy is one of the world's most acclaimed CEOs, a man with fатчэцew peers who has a track record for delivering results Ram Charan is a legendary advisor to senior executives and boards of directors, a man with unparalleled insight into why some companies are successful and others are not Together they've pooled their knowledge anбгфгцd experience into the one book on how to close the gap between results promised and results delivered that people in business need today After a long, stellar career with General Electric, Larry Bossidy transformed AlliedSignal into one of the world's most admired companies and was named CEO of the year in 1998 by Chief Executive magazine Accomplishments such as 31 consecutive quarters of earnings-per-share growth of 13 percent or more didn't just happen; they resulted from the consбонтнistent practice of the discipline of execution: understanding how to link together people, strategy, and operations, the three core processes of every business Leading these processes is the real job of running a business, not formulating a "vision" and leaving the work of carrying it out to others Bossidy and Charan show the importance of being deeply and passionately engaged in an organization and why robust dialogues about people, strategy, and operations result in a business based on intellectual honesty and realism The leader's most important job - selecting and appraising people - is one that should never be delegated As a CEO, Larry Bossidy personally makes the calls to check references for key hires Why? With the right people in the right jobs, there's a leadership gene pool that conceives and selects strategies that can be executed People then work together to create a strategy building block by building block, a strategy in sync with the realities бсьзьof the marketplace, the economy, and the competition Once the right people and strategy are in place, they are then linked to an operating process that results in the implementation of specific programs and actions and that assigns accountability This kind of effective operating process goes way beyond the typical budget exercise that looks into a rearview mirror to set its goals It puts reality behind the numbers and is where the rubber meets the road Putting an execution culture in place is hard, but losing it is easy In July 2001 Larry Bossidy was asked by the board of directors of Honeywell International (it had merged with AlliedSignal) to return and get the company back on track He's been putting the ideas he writes about in Execution to work in real time 1st edition Авторы Ларри Боссиди Larry Bossidy Ларри Боссиди - председатель совета директоров и исполнительный директор компании Honeywell International В 1991-1999 гг был исполнительным директором комбтсибпании Allied Signal, где провел широкомасштабную программу преобразований, превратив предприятие в Рэм Чаран Ram Charan Рэм Чаран - доктор философии, профессор Гарвардской школы бизнеса, консультант высших руководителей крупнейших компаний мира, в числе которых General Electric, Ford, DuPont, EDS Чарльз Бьюрк Charles Burck.

Operations management is important, it is exciting, and it is challenging It is concerned with creating the products and services upon which we all depend and creating products and services is the very reasonатфсв for any organization's existence, whether that organization be large or small, manufacturing or service, for profit or not for profit Operations management is also at the centre of so many of the changes affecting the business world - changes in customer preference, бгсмдchanges in supply networks brought about by internet-based technologies, and changes in the extent of environmental responsibility that we expect from companies This revised and fully updated edition of Operations Management continues to provide a clear, well-structured and comprehensive treatment of the subject, balancing a logical approach with the insights that come from operations practice around the world 4th edition Авторы Nigel Slack Stuart Chambers Robert Johnston.

Here's the first information ever published in Japan on the Toyota production system (known as Just-In-Time manufacturing) Here Ohno, who created JIT for Toyota, reveals the origins, daring innovations, and cатфсгeaseless evolution of the Toyota system into a full management system You'll learn how to manage JIT from the man who invented it, and to create a winning JIT environment in your own manufacturing operation Автор Тайчи Оно Taiichi Ohno Тайчи Оно (Taiichi Ohno) робгсмндился в г Дайрен (Порт-Артур), в Маньчжурии, в феврале 1912 г В 1932 г, окончив машиностроительное отделение Высшей технической школы в г Нагоя, он начал работать на прядильно-ткацкой фабрике Toyoda Spinning and Weaving В .

Information technology is at the centre of today's business environment The increasing importance of e-commerce and the integration of information systems in all areas of a business means it is crucial for maатфсдnagers to understand and implement IS (information systems) This major text, now in its second edition, provides the skills and knowledge necessary to choose the right systems, and to develop and manage them effectively Business Information Systems - Technology, Devбгсмрelopment and Management assumes no prior knowledge of IS or IT, and emphasises the importance of IS to management decision making It takes a 3 part structure: Part One covers hardware and software technologies; Part Two looks at information systems analysis and design; Part Three describes the strategic management of IS This successful format allows each section to be studied alongside individual modules, and enables students to focus clearly on specific areas and use the book for бомшзmore than one course This book is suitable for college students, undergraduate degree and postgraduate students taking courses with modules in the practical IT skills of selection, implementation, management and use of BIS The practical sections are also of use to managers in industry involved in the development and use of IS 2nd edition Авторы (показать всех авторов) Paul Bocij Dave Chaffey (автор, редактор) Andrew Greasley.

In this definitive and revealing history, Henry Mintzberg unmasks the process that has mesmerized so many organizations since 1965-strategic planning One of the original management thinkers, Mintzberg concludатфсмes that strategy cannot be planned because planning is about analysis and strategy is about synthesis That is why, he asserts, the process has failed so often and dramatically Mintzberg traces the origin and history of strategic planning through its prominence and sбгсмсubsequent fall He argues that we must reconceived the process by which strategies are created by emphasizing informal learning and personal vision Mintzberg proposes new definitions of planning and strategy, and examines in unusual ways the various models of strategic planning and the evidence of why they failed Reviewing the so-called 'pitfalls' of planning, he shows how the process itself can destroy commitment, narrow a company's vision, discourage change and breed an atmosphereбомшр of politics In a harsh critique of many sacred cows, he describes three basic fallacies of the process - in that discontinuities can be predicted, that strategists can be detached from the operations of the organization, and that the process of strategy-making itself can be formalized Mintzberg devotes a substantial section to the new role of planning, plans and planners, not inside the strategy-making process, but around it, in support of it, providing some of its inputs and sometimes programming its outputs, as well as encouraging strategic thinking in general This book is essential reading for anyone in an organization who is influenced by the planning or strategy-making process It is also suitable for undergraduate and postgraduate students undertaking corporate strategy, strategic management and business policy courses Автор Генри Минцберг Henry Mintzberg Генри Минцберг - профессор менеджмента МакГилльского университета в Монреале Он закончил Слоанскую Школбсьжйу Менеджмента в Массачусетском технологическом институте Работал на различных консультационных должностях, в том числе в качестве профессора в .

As US organizations continue to explore overseas business opportunities, they will be challenged to adapt to the new market's local characteristics, legislation, fiscal regime, sociopolitical environment andатчэч cultural system Riding the Waves of Culture shows international managers how to build the skills, sensitivity, and cultural awareness needed to establish and sustain management effectiveness across cultural borders This revised edition is updated with new research aбгфгэnd statistics More than an encyclopedia of cultures and customs, this essential guide: - Describes successful and failed cross-cultural business transactions of multinational organizations such as AT&T, Heineken, Motorola and Volvo; - Offers techniques managers can use to anticipate and mediate some of the difficult dilemmas of international management; - Uses country-by-country graphs, examples, and other comparisons to illustrate how different cultures regard and respond to vaбонтпrious management approaches; - Includes a CD-ROM of graphs, charts, and exercises to help readers evaluate their effectiveness as a global manager 2nd edition Авторы Фонс Тромпенарс Fons Trompenaars Чарльз Хампден-Тюрнер Charles Hampden-Turner.